FAQ + CUSTOMER SUPPORT
Q: What is BUBBLE?
BUBBLE is a marketplace for the best healthy foods. Read our full story here.
Q: What shipping carrier do you use?
All orders are shipped with USPS and will need a USPS delivery address or PO Box address if applicable.
Q: Why do orders come in multiple shipments?
If your order contains a variety of products from multiple of our #BUBBLEapproved vendors, your items may be shipped at different times. Each item is shipped separately from each vendor you’ve purchased from. (Rest assured, you are only charged one combined shipping fee for all the items in your order) You'll be receiving a shipping notification for each shipment in your order.
Q: Where do you ship?
BUBBLE ships everywhere in the Continental US.
Q: When are orders shipped?
Please allow two business days for vendors to ship out your items.
Q: How do I track my order?
When your order is shipped, you will receive a unique tracking number for each package. If you’ve ordered multiple items, note that you will receive multiple shipping notifications for all of your items.
Q: I received the wrong item or am missing items from my order, who do I contact?
Please contact firstname.lastname@example.org
Q: The product looks melted or damaged, who do I contact?
Please contact email@example.com for any concerns.
*Note: no refunds can be made on damaged products after 10 days of delivery date.
Need something else? Email us at firstname.lastname@example.org :)